User Reviews

It amazes me how many restaurant and retail business owners don’t actively engage with responding to user reviews online.  “Don’t have time” or are otherwise not engaged.  This is one of the single most effective ways to not only reach out to the “online community” but to make an impression about your business, one that says you care, you’re engaged and that you’re passionate about what you do, your business, your product and your service. Stick up for yourself, say thank you and make it personal: from you! It makes a huge impression online.

Unbelievable how many people miss the boat on this!