Word of Mouth Online

Word of Mouth Online – much like “reputation management” – also encompasses three areas: Your search results, user reviews and social media.

• This is not an all at once proposition – it’s a month over month creation of REAL VALUE for your business – we create this valuable public relations and word of mouth eco system online via properly placed content, response and pro active initiatives via social media (Facebook, Twitter, Blogs, etc) and multimedia.
• We are making local search and online word of mouth our business – we make it easier for our clients to compete and win in the local search and word of mouth space online
• We provide you an ecosystem – a platform – to extend you’re message to keep you top of mind, engaged and growing you’re image and customer base.

User Review response
Customer connection
Setting the record straight
Public Relations

“Word of Mouth” – User Reviews – Citysearch, Yelp, Zagat, Google, Yahoo, MSN, etc…online reviews are critical to your small to medium size business success, especially in the retail, customer driven and reputation intensive markets associated with restaurants, bars, bistros, cafes, catering companies, clothing stores, chiropractors, health care professionals, boutiques, plumbers, auto mechanics, and stores of any kind that cater to local business with a storefront.

This is where Buzz Online Media comes in. We help you manage and execute on the platforms not only available to you, but currently hosting your reputation online right now: Google, Yahoo, MSN, Yelp, Citysearch, Zagat, blogs, Facebook, Twitter, etc.

It is extremely important to keep tabs on what is being said about you and your business: managing your reviews appropriately, knowing when blog posts appear regarding your business, properly reacting to online commentary, responding to user reviews and customers in the most time sensitive and effective manner, responding to public posts, and creating and running a blog and social media applications to independently manage this reputation online, etc. There are many tools available to reactively and proactively engage and strengthen your reputation online.

The question comes down to time. You know it’s important, but do you have the time and resources and knowledge to not only launch and execute an online word of mouth strategy, but time to keep it up? This is where we help. Organically and manually, we help you get into what really matters: interaction with your customers.